I love this serum BUT the packaging is terrible and given how often people complain about it you would think the manufacturer's would listen. You can never tell how much product is left, when mine stops pumping I leave it for a few days and suprisingly, when I try it again it gives me a few more pumps which means it is not empty. I wish they would just put it in tube which is just as airtight - that way you could cut it open at the end to get every last dreg out.

Tried a sample of this from the try me mini set I got so bought the full size feel in love with the toner, serum and cream amazing for winter days when your skin needs that extra hydration only down side to this is the packaging! Pump stops working after a bit and there’s no other way to get it out can’t even unscrew the top or anything such a waste putting me off from buying again even though I really enjoy using this 

Found this has really helped restore my skin barrier - not greasy, easily absorbed. Only issue is the pump, sometimes it doesn’t release the product so you’ve to bang it on a counter to move the cream down. 

I bought this because I had tried the product before and really loved it. The packaging looks and feels great, but the bottle stopped working or it was only half-way filled, because after a couple of weeks it just gave out, giving me even less product than the mini version! I tried opening the cap and almost cut myself so I gave up. If you want to try this product, just get the travel-size. Very disappointed with this.

The pump stopped working the 2nd day I received the serum. I had bought the minis to test and I love the product, now I have a full bottle of serum that I had to crack open with to be able to use it, with all the negatives that this has. The bottle looks cute, but it's just plastic and the pump does not work. I will not be repurchasing, it's like throwing money away.