If you have dry skin that is dehydrated you will fall in love with this balm. I will not use anything else on my skin as it cleanses my skin beautifully and removes all of my make-up. It's really good to use before bed as it calms you down and you will feel relaxed.

I bought the Christmas bauble as a trial size - and absolutely love it. The balm melts beautifully. It feels light, smooth and hydrating on the skin. I really didn't want a balm that feels thick and clogged on application. Some products trigger breakouts for me. This, however, is perfect. The balm cleanses the skin thoroughly - removing all my make-up, but without stripping the skin. I only use it with the Emma Hardie cleansing cloth and will be purchasing the bigger pot and more of the cloths. I love this product and it has become a regular part of my skincare. As for the scent - it is gorgeous! I absolutely love the smell of orange, neroli and mandarin extracts. It's uplifting and citrusy, but also sweet.

Bought it after massive hype and recommendation from Caroline Hirons but have to say that the experience was slightly underwhelming. I use it as a first cleanse with a flannel and it removes makeup gorgeously but I'm not sure how it performs as a second cleanse. This does smell amazing though but there are other cheaper cleansers that are priced lower that do the same job so I wouldn't say this tickled my fancy.

I bought this almost two years ago and still have some left! Removes make up effortlessly and makes your skin feel great. It does smell great but I suffer from migraines so I can't use it sometimes when I have a headache as the smell makes me worse (migraine sufferers will know what I mean) but overall fantastic product.

I brought this balm because of the sheer amount of oils within it that promise hydration and the balm definitely exceeds my expectations on this front. Cleansers can often dry my skin out and this removes makeup and cleanses my face effortlessly. My problems with this product is that I have a balm by another brand that is half the price and I feel removes my eye make up possibly even better. As an all round makeup remove and cleanser especially if you have dry skin, you can't go wrong - I'm just unsure yet if I'll repurchase.