I enjoy using this lovely cleanser however after using it 3 times, the product just fell out of the packaging. I am disappointed that it fell off that easily and when I push it back in, the middle stick that holds the product doesn't really secure/hold the product anymore and just pushed the product out so I have this empty hole in my cleanser. I purchased thinking of bringing it to my vacation with me so I'm a little bummed out by this as I can't use its 'portability' feature...