I have to keep this in the fridge as the room temperature in the humid climate that I live in turns it into an oily mess. But as a cleansing balm, this is very soothing, calming and nourishing. I'm not sure how it performs as a makeup remover but I tend to use this as a second cleanse every few days as it's a bit too nourishing for my skin for daily use. However it smells divine and feels gorgeous for a facial massage. Recommended for mature skin or those living in cold climates!