I love to double cleanse and typically at home use the Clinique balm and then glossier milky cleanse, but when travelling it's not practical to take both those items as they are quite large products. The packaging is sturdy so there are no spillages etc.

I love both the cream and balm parts of this, but I wish they were sold separately. I have combination skin that is prone to clogging. The balm wipes off so easily, and the cream has a lovely slip. Both are unscented which is fantastic for sensitive eyes and skin!

I love CH and Pixi, which is why I thought this would be a cleanser from the gods. Sadly, it was just...meh. Great for people who are trying to start a good skincare routine, and previous baby-wipes-for-makeup-remover users. No scent, no luxe feeling, just does the job but there's no pleasure in using it. The cream cleanser ran out super quick as well, so I had plenty of cleansing balm which I got bored of and couldn't wait to use up and move on.

The cream part of this cleanser is lovely. Beautiful texture, fragrance free and packed with peptides. Leaves my skin soft and smooth and always looks brighter the next day. I would love a seperate pot of of it as would like to use it sometimes in the morning (although I know the purpose is to have a 'double cleanse' product). The balm is nice too - really gentle, removes highly pigmented lipstick, heavy mascara and full coverage foundation. No eye sting or residue left. I have also recently started suffering with rosacea and it does not irritate it. Lovely product.

I love Caroline Hirons (and Pixi Glow Tonic) so wanted to love this cleanser but as another reviewer said it is completely joyless to use. That I find it joyless is in part Lady CH's fault! Through her blog and CHforCB collab boxes, she has introduced me to some fabulous cleansers including Emma Hardie Moringa Balm, Tata Harper Nourishing Oil Cleanser, May Lindstrom Pendulum Potion and so on. However, I am pretty sure that Caroline didn't make this cleanser for me. She made it for people who have sensitive skin that can't take fragranced cleansers, for people who need to be weened of face wipes and micellar water and those that actually need to start cleansing - and double cleansing not just removing makeup. Possibly also for those who can't afford or want to pay for more expensive cleansers. After all CH herself says that you should spend your most money in the middle bit of your skincare (the treatments, serums, oils, etc) and economise on the cleansers and moisturisers. I give it three stars because it does exactly what it should (i.e. cleanse really well without stripping or irritating the skin). The remaining 2 stars were deducted from the annoying packaging and overall lack of excitement. Am astonished that there is actually 2 x 50ml of cleanser in there as it lasted very little time even though I used in rotation with other cleansers. At a push, I would repurchase the balm if it were available separately as a 100ml pot for no more than twenty quid.